Purpose
The Senior Sales Advisor – Products is responsible for promoting company products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.
Key Accountabilities
Providing Customer Experience
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Provide an exceptional customer service experience and create memorable moments by exceeding their expectations.
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Continuously embody and communicate On's values and brand philosophy to internal and external customers.
Meeting Sales Targets
Capturing CRM Data
VM (Visual Merchandising)
Key Accountabilities (Continued)
Other Tasks/ Responsibilities
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Supervise and mentor the Advisors by demonstrating an exceptional customer focused approach within daily work
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Manage, implement and monitor daily zoning schedules to enable optimal customer flows
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Open and close store following protocol
Job Dimensions
Financial Accountability
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Revenue targets - Direct contributor
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Operational targets - Direct contributor
Functional & Technical skills
Qualifications And Experience
Qualifications:
Essential
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High School or equivalent
Previous Experience:
Essential
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1-3 years job related experience
- Operational retail experience in a sports, tech and / or fashion environment is a strong plus.