Purpose

• The Visual Merchandising Team Leader is responsible for managing the operational aspects of visual merchandising team, and for planning and organizing store displays to drive business and increase sales.
• The role works along with the Visual Merchandising Manager and relevant business partners to develop and implement the ongoing visual merchandising strategy

Key Accountabilities

Operational

• Utilize visual merchandising techniques to secure optimal range presentation and increase commerciality of displays in line with brand  guidelines, presentation standards and instruction. 
• Monitor, evaluate and report on VM operations progress of self and teams against deadlines, milestones and KPI’s.
• Works collaboratively with other Team leaders to ensure department resources are managed efficiently and department objectives are achieved
• Supports Marketing Department with sourcing of visual materials, monitors and maintains the budget and negotiates with suppliers.
• Controls costs and avoids unnecessary waste of resources in line with department or project budgets.
• Keeps up-to-date on competitors and market trends with regular retail visits and utilizes this to identify opportunities and make suggestions for better practices, to Management, Brand Marketing and/or Marketing Department
• Prepares the visual merchandising calendar taking into consideration availability of people and equipment. Make adjustments to original plans when circumstances change, or projects are not proceeding as desired, with consent of management. 
• Liaises with other departments within the organization (e.g. Brand Management, Marketing) in order to ensure work is executed in line with expectations
• Lead the team work briefing in conjunction with the VM Manager ensuring that the team are updated on activities and changes.
• Lead the operations of the Visual merchandising teams to ensure projects are delivered on time, on budget and in accordance with guidelines
• Acts as the point of contact for ensuring resources are available to support projects and department objectives
• Assist the Visual merchandising team as and when required, in projects or activities that are planned for the store

People Management

• Provides the team with clear direction and ensures individuals understand what is expected of them
• Ensure all visual merchandisers have received the necessary training to competently perform safely and securely in their roles
• Delegates work appropriately to teams (taking into account abilities and resources available).
• Participate in building a diverse and competent team of individuals.
• Ensures visual merchandising teams work maintains a professional, high quality standard at a very detailed level and takes actions to remedy deviations from expected standards. 
•  Ensures the workplace environment is maintained to a high standard of cleanliness and tidiness and is in compliance with Company standards at all times
• Manages and facilitates the resolution of conflict within the teams
• Defines and communicates standards of behavior and work; takes action when individuals fail to meet expected standards.
• Provides others with clear feedback on their performance on a regular basis and provides coaching, expert advice and other appropriate support where required
• Any additional responsibilities as advised by the Line Manager

Key Accountabilities (Continued)

Job Dimensions

Communication & working relationships

• Customers - Internal & External stakeholders
• Nature of Interaction - Exchanges basic information to audiences knowledgable of subject matter

Team Management

• Supervising non-supervisors

Financial Accountability

• Revenue targets – Indirect contributor
• Manpower Budget - Not applicable
• Operational targets - Contributes towards achieveing targets

Company Goals

• Contributes and influences others for the achievement of goals

Functional & Technical skills

• Microsoft Office Suite - Intermediate Word, Excel, Powerpoint & Outlook
• English - Good verbal and written communication
• Organisational and time management skills
• Excellent interpersonal skills and the ability to build working relationships
• Ability to prioritize and multi-task
• Ability to make quick adjustments and decisions
• Knowledge of graphic design software
• Proficiency in Adobe Creative Suite  
• Product zoning / adjacencies
• Commercial skills i.e. planning / updating layouts
• Understanding of different visual materials their usage and implementations.

Job requirement and job knowledge 

• Valid UAE driving license
• Strong understanding of legal, health and safety regulations and processes
• Flexibility to work on Retail schedule including working late nights, early mornings, weekends and holidays when required
• Flexibility to travel within GCC if needed

Qualifications And Experience

Qualifications:Essential

• Bachelor Degree or equivalent

Preference

• Degree specializing in Marketing

Previous Experience:Essential

• 5-8 years job related experience
• Retail industry experience   
• 3-5 years of VM experience
• 1 year minimum in a supervisory or management role

Competencies

Competency Category

Leading Teams