Purpose

• The stock and operation Administrator is responsible for maintaining smooth operational administration and stock control within the boutique in line with the AS&S policies and procedures.

Key Accountabilities

Operational Stock Control 

• Reviews stock level/availability ensures timely stock replenishment with full adherence to receiving and transferring procedures.
• Ensures availability and timely replenishment of store promotional materials (boxes, shopping bags, display materials, consumables & corporate gifts); conducts regular inventory checks and ensures proper safekeeping to avoid damages.  
• Acts as the custodian of the safe and ensure proper organization and accessibility of merchandise and that stock is stored in a secure manner.
• Ensures AS&S policies, rules, procedures are followed with respect to stock control and audit, which is also aligned to the Brand Principal policies and conduct regular inventory checks with the high level of responsibility, attention and with zero tolerance on stock discrepancies.
• To communicate the inventory results to the boutique manager and the team and escalates any issues to retail management.
•  Follows up on stock approvals.
• Ensures proper acceptance procedures of all delivered stock, with maximum accuracy and efficiency.
• Ensures that all products are properly labeled, both on the sales floor and in the safe area.
• Communicates to the brand Manager on the special orders and spare parts orders and follow up on updates and delivery time.
• Administrates the process of stock reservation requests and deposits in line with company policy.
• Manages the price change process when and as required and ensures proper tagging/labelling
• Accurately inputs the information on POS system such as item transfers, returns in accordance to the company policies and procedures.

Operational administration

• Ensures that the documentation archive and storage is in perfect condition at all time, which corresponds to organizing a filing system and update relevant documents which includes invoices, LTO/LTI, DNs, etc.
•  To manage the process of in and out consignment (and its archive) related to photo shootings, events, staff consignment and private views
• Handles aftersales process effectively and ensure full adherence to repair/return policies and procedures and takes responsibility of all job cards of the boutique, repairs, reservations and SOA.
• Processes invoicing procedures accurately and prepares daily sales & reconciliation reports in preparation for sales proceeds collections.
• To ensure that the stock is clean and tidy at all time.
• To demonstrate a non-compromising attitude and a good approach, along with precision and reliability within the daily routine.
• To support the team in the final stage of invoicing and gift wrapping
• To ensure proper grooming while on duty

Key Accountabilities (Continued)

Job Dimensions

Communication & working relationships

• Customers - Internal & External stakeholders
• Nature of Interaction - Exchanges basic information to audiences knowledgable of subject matter

Team Management

• Not applicable

Financial Accountability

• Revenue targets - Not applicable.
• Operational targets - Not applicable
• Manpower budget - Not applicable

Company Goals

• Contributes and influences others for the achievement of goals

Functional & Technical skills

• Microsoft Office Suite - Intermediate Word, Excel, Powerpoint & Outlook
• English - Good verbal and written communication
• Arabic - Basic verbal and written communication
• Organisational and time management skills
• Excellent interpersonal skills and the ability to build working relationships
• Ability to prioritize and multi-task

Technical Skills

• Communication and interpersonal
• Organizational and Planning
• Analytical Skills and Business Acumen
• Forecasting ability and knowledgeable in store operations metrics/numeric reporting
• Employee Relations
• Quality and customer service orientation
• Commercial Awarenes
• Team Management
• Result Oriented
• Performance Management
• Learning & Development
• Behavioral Skills
• Solution Orientation
• Ability to multi-task and prioritize
• Self-Motivation & Ability to work unsupervised
• Results Driven and Quality Mind-set
• Communication with Impact
• Customer Centricity
• Collaboration and Teamwork

Qualifications And Experience

Qualifications:
Essential

• Bachelor Degree or equivalent 
• Preferably from Retail industry, with. Stock Administration exposure and operational responsibilities

Previous Experience:

• 1-3 years job related experience

Competencies

Competency Category

Leading Self